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ALEC Headquarters
Mailing Address: ALEC 401 N. Riverside Drive Ste 1-A Gurnee, Illinois 60031-5915	Hours: Monday-Friday 9:00 - 5:00 CST ALEC Holiday Schedule click here
Phone Numbers Phone Prompt Options	847.688.8000 800.762.9988
Fax Numbers	Administration       847.599.0056 Loan Department 847.599.1980 Member Service    847.360.0355
Click here to find your nearest Service Center location and hours
VISA Cardholder Services for ALEC Rewards Credit Card
General Account Inquires	800.654.7728
Report Lost or Stolen Credit Cards	800.449.7728
Standard Payment Mailing Address for VISA Payments VISA PO BOX 96099 Charlotte, NC 28296-0099	VISA payments are also accepted at all ALEC Service Center locations, by phone at 847. 688.8000 or 800.762.9988, online using Virtual Branch or by calling ALEC Account Access.
Member Services for Visa Check Card (Debit Card) / ATM
Report Lost or Stolen Cards M-F, 9:00 AM to 5:00 PM	847.688.8000 800.762.9988
Report Lost or Stolen Cards After Hours	800.472.3272
Fraud Protection After Hours	Toll Free in the US: 800.262.2024 Collect outside the US: 973.682.2652