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E-Services

E-Services

With our free E-Services, staying in touch with your money was never easier.

ALEC offers a variety of ways to access and manage your accounts with exceptional ease, greater convenience and better security. With our always-ready, ever-vigilant E-Services, you can relax knowing you’re in full control of your financial situation.

E-Documents

The faster, greener way to receive your monthly statements and account notices.

We know not everyone likes to wait for their paper statements or account notices to arrive in the U.S. mail. With E-Documents*, you can review your past account activity online a lot sooner – without the risk of having your documents stolen or lost in the mail. And because E-Documents help reduce unnecessary paper waste, they’re an environmentally conscious way to help the planet.

ALEC E-Documents are a convenient, secure way to review your account:
  • Receive an email notification as soon as your statement or account notice is ready**
  • View up to 24 months of history***
  • Print or save a PDF of your important documents
  • Quickly access important account notices including:
    • Certificate maturity notice****
    • NSF (Non-Sufficient Funds) overdrafts
    • Tax Forms (1099s, 1042, 1098, along with HSA and IRA notices)
    • Delinquency notices
It’s easy to sign up.
  • Log in to Online Banking.
  • Click on E-Documents located within the Services widget on the main Accounts tab.
  • Select the member number of the statement you'd like to enroll for E-Statements (if you have multiple accounts, each account must be registered individually).
  • Review the Terms & Conditions of E-Documents.
  • Open the eSign document to receive a Confirmation Code and enter it in the eSign box.
  • Click on I Agree.

Please note that once you’re enrolled for E-Documents, you’ll no longer receive paper statements or account notices.


* Your Electronic Documents (E-Documents) are defined as E-Statements, E-Notices and other disclosures related to your account(s). Types of E-Documents that may be available electronically include but are not limited to Member Account Statements, Tax-Forms, Non-Sufficient Funds (NSF) Notices, Overdraft Protection Notices, Share Draft Reject Notices, ACH Reject Notices, EFT NSF Notices, Share Certificate Notices, Delinquency Notices, Courtesy Pay Notices, Share Draft Return Notices and other account disclosures.
** Notification will be sent to the email associated with your online banking account at set-up. If you wish to change the email address, you can do so after enrollment.
*** A minimum of 24 statements will be available, beginning with your enrollment month, if a monthly statement is produced.
**** Certificate notices are produced 45 days prior to a certificate maturity. A request for an electronic notice for certificates within 45 days of maturity will not be available as an E-Document; instead, a printed notice will be sent.

Account Alerts

Stay in control of your finances, even when you're on the go.

Busy, busy, busy. If that describes your typical schedule, then taking advantage of our free Account Alerts service can provide you extra peace of mind. Use Account Alerts to create custom communications that will notify you by email as soon as the specific criteria you’ve set are met.*

Custom alerts include:
  • Account balances
  • Credit transactions
  • Debit transactions
  • Secure message received 
Sign up and stay informed.
  • Log in to Online Banking
  • Click on the Settings link in the top right menu
  • Click on Security Center in the middle menu
  • Click on Account and Security Alerts
  • Select the accounts and alerts you would like to monitor,
    along with the email address/es to which you'd like to be notified

* Alert emails are sent out four times a day. They are not automatic.

Card Alerts

Debit Cards

Custom debit card alerts include:
  • Debit transaction types, locations, merchant types, and spend limits
How to set debit card alerts on desktop:
  • Log in to Online Banking
  • Click on the Manage Cards tab in the top navigation
  • Click on Controls & Alerts in the left menu
  • Click on the Alerts tab in the middle menu
  • Select your alert preferences and set controls for your card's usage
How to set debit card alerts on mobile:
  • Log in to Mobile Banking
  • Click on the Cards tab on the bottom navigation bar
  • Click on Controls & Alerts under the Manage Card section
  • Click on Alerts
  • Select your alert preferences and set controls for your card's usage

Credit Cards

Custom credit card alerts include:
  • Credit transaction types, locations, merchant types, and spend limits
How to set credit card alerts on desktop:
  • Log in to Online Banking
  • Click on the credit card under Loans in the Accounts widget

  • Click on Notification Settings in the right menu

  • Click on Transaction Alerts

  • Select your alert preferences and set controls for your card's usage

How to set credit card alerts on mobile:
  • Log in to the ALEC Credit Card Valet App
  • Click on More in the bottom navigation bar

  • Click on Notification Settings

  • Click on Alerts
  • Select your alert preferences and set controls for your card's usage